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Cancellation Policy

Last updated: June 23, 2023

Your bookings at CarsToGo360 are subject to the following cancellation policy:

  1. Free Cancellation:

    If you cancel your booking more than 48 hours before the scheduled pick-up time, you are eligible for a full refund.

  2. Late Cancellation:

    If you cancel your booking within 48 hours of the scheduled pick-up time, a cancellation fee equivalent to one day’s rental will be charged.

  3. No Show:

    If you fail to show up at the scheduled pick-up time without notifying us, a no-show fee equivalent to two days’ rental will be charged.

  4. Early Return:

    If you return the rental car earlier than the scheduled return date, no refund will be issued for the unused days.

  5. Processing of Refunds:

    Refunds, if applicable, will be processed to the original mode of payment within 7-10 business days from the date of cancellation.

  6. Modifications:

    You can modify your booking without any charge up to 48 hours before the scheduled pick-up time. However, any change in the booking might affect the rental price.

  7. Special Events and Peak Season Bookings:

    For bookings during special events and peak season, you must cancel at least 7 days before the scheduled pick-up time to receive a full refund. If you cancel less than 7 days before, a cancellation fee equivalent to three days’ rental will be charged.

For any questions or clarifications related to this cancellation policy, please reach us at carstogo360@gmail.com

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